Clarity, by design.
The clearest way to run IT.
ITSM for teams of 10 to 200. AI-triaged tickets, ITIL-aligned changes, one price per agent. Ready in five minutes, not five months.
A different kind of ITSM.
Less platform.More service.
Most ITSM tools mistake complexity for capability. DZDesk gives you structure where it helps, silence where it doesn't — one product, one price per agent.
5 minutes
Setup, not a consulting engagement.
One price
No seat calculator. No module add-ons.
AI triage, day one
Classify, route, predict — built in.
ITIL 5 aligned
Structure without bureaucracy.
Enterprise-grade where it matters. SMB-friendly where it counts.
See it in action.
Every module built for the way IT actually works. No bloated menus, no buried features.
A real-time command center. See open incidents, SLA status, team workload, and AI insights — all at a glance. Customizable per role.
What's included.
Everything you need to manage IT services, without unnecessary complexity.
Incidents & requests.
Track incidents and requests with built-in SLA monitoring.
Problems & changes.
Identify root causes and manage changes with controlled workflows.
Assets.
Manage hardware, software, and contracts in one place.
Knowledge base.
Enable self-service with smart search and structured articles.
Reports.
Monitor performance with dashboards and SLA insights.
Automation.
Automate routing and classification with built-in intelligence.
Security you can trust.
Built from the ground up with enterprise security requirements. Every layer, every request, every byte — protected.
Tenant Isolation
Row-level security at the database layer. Your data is cryptographically isolated from other organizations.
Encryption Everywhere
TLS 1.3 in transit, AES-256 at rest. Zero plaintext secrets — all credentials stored in Azure Key Vault.
Managed Identity
No API keys or passwords in code. Azure Managed Identity for all service-to-service communication.
Audit Trail
Every action logged with who, what, when. Full audit history for compliance reporting and forensic analysis.
SSO Only
No password database to breach. Authentication exclusively through Google Workspace or Microsoft Entra ID.
Continuous Scanning
Automated SAST, dependency scanning, container signing, and vulnerability checks in every deployment.
Compliance & Certifications
Simple pricing. Full control.
Start with a 60-day free trial. No credit card required.
Ready to bring clarity to your IT?
60-day free trial. No credit card required. Cancel anytime.